All Systems Operational

About This Site

Welcome to Chartnote Status — the home for real-time information on system performance and availability. Here you’ll find live updates about outages, maintenance, and service interruptions affecting Chartnote.

We’ll post updates here as soon as issues are identified, investigated, and resolved.

If you’re experiencing problems not listed on this page, please contact our support team help.chartnote.com.

Website Operational
Mobile App (iOS) Operational
Mobile App (android) Operational
Chrome Extension Operational
Chartnote AI Operational
AI Scribe & Voice Chart Operational
Copilot Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 2, 2026

No incidents reported today.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Resolved - This incident has been resolved.
Sep 29, 16:38 UTC
Monitoring - A fix has been implemented, and we're monitoring the results.
Sep 29, 16:22 UTC
Identified - We're seeing delays and failures in AI note generation. Some notes may stay in a processing state or fail to complete. This is caused by an outage at one of our third-party AI providers, which began around 7:20 AM PT (14:20 UTC). Service is recovering, and many notes are now completing normally.

If a note appears stuck, please try generating it again. We're monitoring closely and will post updates here as things improve.

Sep 29, 15:48 UTC

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.